As the government began to take regulatory action after the massive IndiGo fiasco that left thousands of passengers in the lurch, the airline said that over 95 per cent of network connectivity has been re-established as it can operate to 135 out of the existing 138 destinations in operations.

Air India and Air India Express have introduced a special waiver of change or cancellation fees on eligible domestic bookings. This one-time waiver applies to changes or cancellations made by December 8. Fare difference, if any, in case of rescheduling will apply.

IndiGo’s operations throughout India faced significant disruptions on December 6. Over 400 flights were canceled, leaving thousands of passengers stranded at airports in cities like Mumbai, Delhi and Hyderabad. Following these disruptions, the Ministry has instructed IndiGo to process all refunds.